Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • Availability and pricing are subject to change at any time. We are not obligated to honor on line, published or communicated mistakes in pricing and apologize for any error.



  • Shipping & Delivery
  • Stock Type & Sizes

    "Grading" is not subject to opinion when dealing with a professional nursery. Mid Atlantic Natives/Superior Nursery grades according toUSDA and ANLA standards.

    Sizing

    Our bare root plant material is graded as #1 quality, pricing shown is for 12-18" plants. Not all available sizes are listed. Perennials are 1-2 years old, trees and shrubs are 2 year plus. 

    Weather depending bare root plant materials is shipped about October 15th - April 15th, while dormant, to minimize cycle interruptions due to shipping. 

    Most plug trays and containerized stock can be shipped year round. Since we are a container production nursery, we are allowed more flexibility in our availability as we are not restricted to digging only when Mother Nature allows. Our materials are stored in greenhouses where we can do more to control the environment and maintain the plants, however outside temperatures and sunlight do play a role and Mother Nature has the ultimate say. In other words it is impossible to guarantee exact shipping dates but we will do our best to meet your needs.

    Larger bare root, container material and balled /burlapped trees are shipped FOB via common carrier. Contact us for availabilty and frieght information.    

     phone (888)926-9677    fax: (804)413-6461       email: sales@midatlanticnatives.com

    Minimum Orders / Deposits

    Minimum order is $100.00 (before tax, shipping & handling). Bare root is dug to order, payment in full is required prior to scheduling your order for digging. As certain items sell out fast and others are limited in their availability, please place your order as early as possible.

    Deposits are required to "hold" orders and for contract grows. 

    Shipping & Handling
    WE DO NOT GUARANTEE SHIP DATES. ITEMS SHIP AS THEY BECOME AVAILABLE.

    The shipping rate is 20% of the order total, with a $20.00 minimum. This covers packaging, handling, and shipping. If for some reason your shipping exceeds 20%, the difference will be added to your order.


    Upon Arrival 

    Information will be included in your order directing you how to handle plants upon receipt, as well as how and when to plant and proper planting and after care instructions. As we have no control over conditions or planting we are in no way responsible or liable in any way for death of plants after receipt. Any and all claims must be made within 24 hours of delivery.

    Cancellations 

    If an order is cancelled after payment has been received, we reserve the right to charge a 25% re-stocking fee. Deposits on "special orders" are not refundable.  Orders already DUG OR SHIPPED will not be refunded.

    Inspections

    Our nursery stock has been inspected by the Virginia Department of Agriculture.

    Conditions of Sale

    NO CLAIMS, FOR ANY REASON, WILL BE CONSIDERED AFTER 30 DAYS OF RECEIPT OF SHIPMENT.

    Receipt of payment implied agreement to all terms of sale. Issues with orders received must be reported within 72 hours of receipt. No claims of grading issues, damage, viability or survivability will be considered after 72 hours.

    We are careful to keep varieties true to name, we give NO WARRANTY EXPRESSED OR IMPLIED as to the growth or productivity. Proper planting and care instructions are provided with your order. It is mutually agreed that our liability for any errors is confined to replacement with correct species ONLY. NO REFUNDS WILL BE ISSUED. Buyer represents and agree that any dispute arising out of sale of these goods shall be arbitrated in the court system of Mathews Vounty VA, and shall be the forum for any and all litigation that may arise from any sale of goods by the seller. Either party not prevailing in such action shall be liable to the prevailing party for reasonable attorney fees.

    Theft-

    In the event of theft of packages or plants delivered we will assist the buyer with due process. So long as the delivery address and directions are entered as provided by the buyer Mid Atlantic Natives liability is strictly and only limited to providing delivery details and filing a lost package claim with the shipper. It is the buyers responsibility to file a police claim and provide a copy to Mid Atlantic Native Plant Farm in order to adhere to the shipper's claim process.



  • Sales Tax
  • Mid Atlantic Native Plant Farm charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped. Virginia ship to addresses will be charged a 5.3% VA State Sales Tax.



  • Warranties
  • Conditions of Sale

    NO CLAIMS, FOR ANY REASON, WILL BE CONSIDERED AFTER 90 DAYS OF RECEIPT OF SHIPMENT.

    We are careful to keep varieties true to name, we give NO WARRANTY EXPRESSED OR IMPLIED as to the growth or productivity. Proper planting and care instructions are provided with your order. It is mutually agreed that our liability for any errors is confined to replacement with correct species ONLY. NO REFUNDS WILL BE ISSUED. Buyer represents and agree that any dispute arising out of sale of these goods shall be arbitrated in the court system of Mathews County, VA and shall be the forum for any and all litigation that may arise from any sale of goods by the seller. Either party not prevailing in such action shall be liable to the prevailing party for reasonable attorney fees.

    Our guarantee

    We guarantee nursery stock to be true to name and make every effort to ensure your satisfaction with your order. Orders must be opened and inspected immediately upon receipt.

    Because of the type of packaging and custom designed box style we use, shipping issues are rare. If there is an problem with your purchased items it must be reported to us within 24 hours of receipt. Photos of the shipping materials and plants will be requested. 

    Claims resulting from carrier issues will result in your order being replaced or refunded once the claim is settled with the carrier. 

    Please report any other problems immediately and we will make every effort to resolve any issues to your satisfaction. Under no circumstances will the claim amount exceed the order amount. 



  • Return Policy
  •  NO CLAIMS, FOR ANY REASON, WILL BE CONSIDERED AFTER 90 DAYS OF RECEIPT OF SHIPMENT.

    All plant material is a final sale. Plants are guaranteed to be true to name, size and healthy upon receipt. It is mutually agreed MAN’s total liability is limited to replacement or credit for errors or damaged material reported within 24 hours of receipt.

    Because we have no control of any element of a planting project from design to installation, we cannot offer any guarantees of plant survival. Proper planting information is included with your order. Please make sure you select plant material suitable for your project’s conditions and environment.